Your Privacy Matters

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Privacy Policy
Effective Date: March 9, 2025

At AI Works LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) explains how AI Works LLC, the developer and operator of the mobile application uLoop Music (referred to as “uLoop,” “we,” “our,” or “us”), collects, uses, stores, discloses, and safeguards your information when you use our application (“App”). By accessing or using the App, you consent to the data practices described in this Policy. If you do not agree with this Policy, we recommend that you refrain from using the App.

Introduction

We understand that your privacy is important, and we are dedicated to being transparent about how we collect and use your information. uLoop is a music learning application that allows users to listen to, segment, and repeatedly practice music and devotional songs. To provide this service, we collect certain types of information about your usage, device, and—in some cases—personal identity. This Privacy Policy is intended to clarify the types of information we collect, how we use it, and the rights you have in relation to your data. We want to ensure that you can use our App with confidence, knowing that your personal data is treated with the care and respect it deserves.

Information We Collect

To support and improve the App’s functionality, we collect a variety of information when you interact with it. This information falls into several categories:

We may collect personal information, such as your name, email address, or any other contact details that you voluntarily provide when using the App—for example, when you contact us for support, submit feedback, or interact with any feature that requires user identification. This information is collected solely to provide you with a more personalized and effective user experience and is never shared or sold to third parties for marketing purposes.

We also collect usage data, which includes details about how you interact with the App. This may involve information such as the length of your sessions, which songs or segments you practice, which features you engage with most frequently, and how often you return to specific content. This data is crucial for us to understand how users are utilizing the App, so that we can continuously enhance its design, performance, and educational effectiveness.

In addition, when you upload or record audio files within the App—such as music segments for learning purposes—we process and store those recordings on secure servers. These files are used solely to provide the core learning functionality of the App, such as playback, progress tracking, and personalized feedback. We do not use your audio content for any external purposes, and you retain full control over deleting your recordings upon request.

We collect device information to help us diagnose technical issues and optimize the App’s performance. This includes your device model, operating system version, app version, language settings, and hardware specifications. This information helps us ensure compatibility with your device and to troubleshoot any bugs or malfunctions effectively.

Lastly, we utilize third-party analytics tools, such as Google Firebase or similar services, to gather aggregated data that helps us understand user behavior, measure performance, and improve the overall quality of the App. These tools may use anonymized identifiers to track user sessions, but they do not collect or access any personal identifiers unless explicitly authorized.

How We User Your Information

The information we collect is used strictly to support the functionality, performance, and user experience of the App. We use your personal information to create and manage user sessions, respond to support requests, and communicate important updates or changes. Usage data helps us understand which features are most valuable to users, which areas need improvement, and how we can optimize your learning experience.

We may also use your data to customize the content and features of the App according to your preferences and past activity. For example, if you frequently practice certain segments or use specific tools, we may use that information to tailor your learning journey. Additionally, anonymized and aggregated data may be used for internal research, statistical analysis, and to support future product development initiatives.

Under no circumstances do we sell your personal information to third parties. We do not use your data for targeted advertising or unrelated marketing activities. Our sole purpose in collecting and using data is to improve the App and provide a high-quality service to you..

Data Sharing and Third-Party Services

We do not sell, rent, or trade your personal information. However, we may share certain information in limited circumstances where it is necessary to operate or maintain the App.

First, we may share information with trusted third-party service providers who help us perform essential functions such as cloud storage, analytics processing, and customer support. These vendors are required to comply with strict data protection and confidentiality agreements and are only permitted to use your information to perform services on our behalf.

Second, we may share your information when legally obligated to do so. This may include responding to lawful requests from public authorities, such as court orders, subpoenas, or government investigations. We may also disclose your information if we believe it is necessary to protect our rights, enforce our terms of use, investigate fraud, or ensure the safety of our users.

In the event of a business transfer—such as a merger, acquisition, or sale of assets—user information may be transferred as part of that transaction, provided that the receiving entity honors the commitments outlined in this Privacy Policy.

Data Security

We take data security seriously and implement industry-standard measures to protect your information. This includes physical, administrative, and technical safeguards designed to prevent unauthorized access, disclosure, or misuse of your personal data. We encrypt data transmissions where appropriate and restrict access to personal information to employees and contractors who need it to perform their job functions.

However, while we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. We encourage you to take reasonable precautions to protect your information, including safeguarding your device and using secure internet connections.

User Rights and Choices

We believe in empowering our users by giving them control over their personal information. Depending on your location and applicable laws, you may have the right to access, update, correct, or delete the personal data we hold about you.

You may also have the option to opt out of certain types of data collection, such as disabling analytics or denying permission for microphone access through your device settings. If at any time you would like to request deletion of your personal data or audio recordings, you may contact us directly at admin@aiworkstech.com, and we will respond to your request in a timely and lawful manner.

Please note that deleting your data or disabling key permissions may impact the functionality of the App or limit your access to certain features.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. If we make material changes to how we handle your personal information, we will notify you by updating the “Effective Date” at the top of this page and, where appropriate, providing in-app notifications or email communications.

We encourage you to review this Policy periodically so that you remain informed about our data practices. Your continued use of the App after any modifications to this Policy constitutes your acceptance of those changes.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, we encourage you to reach out to us directly. You may contact us at:

Email: admin@aiworkstech.com
Company: AI Works LLC
Application: uLoop Music

We are committed to addressing your concerns and maintaining your trust as a valued user of uLoop.